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According to the latest research, the global Digital Mailroom Services market size was valued at USD 1177.16 million in 2022 and is expected to expand at a CAGR of 8.18% during the forecast period, reaching USD 1886.52 million by 2028.
Digital Mailroom Service automate and accelerate traditionally manual mailroom processes with intelligent capture and data processing, resulting in lower costs and better access to critical business information. Paper mail is processed using document scanning and capture techniques, which digitize files, to make them available electronically. Emails are monitored to extract embedded files and attachments, which are then properly formatted for automated processing.
Consumers' concerns about data security
With the rapid development of digital economy, data has become a strategic economic resource and an important factor of production. Among them, the commercial value of personal data is becoming more and more prominent, which also breeds the risk of privacy leakage of personal data. With the development and application of cutting-edge science and technology, the boundaries of personal privacy have become increasingly blurred, and the high dependence of technology on data has also led to the emergence of new types of privacy infringements. Digital mailroom security remains an unaddressed security gap for many organizations. In addition, the continuation of remote work arrangements or operating with limited personnel as a result of the COVID-19 pandemic could increase cybersecurity risks. A successful breach of the security of IT systems could lead to theft or misuse of customers’ proprietary or confidential information and result in third party claims and reputational harm. Reputational damage could reduce the competitiveness of an enterprise, thus negatively affecting its business, financial position and operating performance.
Growing Concern of Organizations for Improving the Efficiency of Workers
Driven by business growth and a mobile workforce, mail volumes continue to grow exponentially. Digital mailroom services designed as information center platforms allow organizations to bring significantly improve productivity and customer service.
Shorten decision cycles
One of the main benefits of converting all received paper messages into images as soon as they are received is the extent to which it can shorten the decision cycle. Employees can access images faster, regardless of where the files were actually obtained. Just as digital mailrooms facilitate the exchange of company information, they also facilitate the coordination of several people around the same document. The decision-making process becomes faster and more accurate.
Ensure data tracking
Ensuring incoming mail tracking has become a necessity for most companies, and compliance governance is a major factor. The sooner a document is converted to an image file, the more reliably it can be tracked throughout its lifecycle. In addition, scanned documents (as PDF, TIFF, or JPEG files) are accessible to all authorized users. The created file doesn't just include images; it references one or more files in the archive database and records all the actions performed by the file owner. The security of the process guarantees the authenticity and integrity of the documents, in line with the company's records management policy.
Lack of professional talents
The R&D strength of digital mailroom services enterprises comes from the reserve and cultivation of professional talents. In recent years, with the development of industrial digital transformation, the number of employees in the digital mailroom services industry has gradually increased, but the shortage of professional R&D talents is still widespread.
Region Overview:
In 2022, the share of the Digital Mailroom Services market in North America stood at 45.23%.
Company Overview:
Iron Mountain is one of the major players operating in the Digital Mailroom Services market, holding a share of 7.46% in 2023.
Iron Mountain
Iron Mountain is a company providing storage and information management services. It offers records management, data management, document management, data centers, art storage, logistics, and secure shredding enabling organizations to lower storage costs, comply with regulations, or recover from a disaster. The company specializes in critical business documents, electronic information, medical data, and cultural and historical artifacts.
Xerox
Xerox Holdings is a document management technology and services company, producing printing and publishing systems, copiers, and fax machines. It offers managed document services, including managed print services and multi-channel communication services, as well as a range of digital solutions, such as workflow automation services, content management, and digitization services.
Segmentation Overview:
By type, Outsourced segment accounted for the largest share of market in 2022.
Internal
If there is a decreasing volume of paper or an increasing volume of multi-channel mail, the processing of confidential documents or not working according to fixed predefined processes, it can be beneficial to manage and control the digital mailroom solution yourself.
Outsourced
A partner processes all incoming mail from scanning to distribution within organization. If there are personnel problems, increasing paper volumes, lack of office space, want to avoid new investments in scanners, outsourcing is a great solution.
Application Overview:
The market's largest segment by application is the segment BFSI, with a market share of 42.55% in 2022.
This report elaborates on the market size, market characteristics, and market growth of the Digital Mailroom Services industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Digital Mailroom Services. The report also introduces players in the industry from the perspective of the value chain and looks into the leading companies.
Key Points this Global Digital Mailroom Services Market Report Include:
Market Size Estimates: Digital Mailroom Services market size estimation in terms of revenue and sales from 2018-2028
Market Dynamic and Trends: Digital Mailroom Services market drivers, restraints, opportunities, and challenges
Macro-economy and Regional Conflict: Influence of global inflation and Russia & Ukraine War on the Digital Mailroom Services market
Segment Market Analysis: Digital Mailroom Services market revenue and sales by type and by application from 2018-2028
Regional Market Analysis: Digital Mailroom Services market situations and prospects in major and top regions and countries
Digital Mailroom Services Market
Digital Mailroom Services Industry Chain: Digital Mailroom Services market raw materials & suppliers, manufacturing process, distributors by region, downstream customers
Digital Mailroom Services Industry News, Policies by regions
Digital Mailroom Services Industry Porters Five Forces Analysis
Key players in the global Digital Mailroom Services market are covered in Chapter 2:
Iron Mountain
Konica Minolta
Swiss Post Solutions
Kofax
DATAMARK
Xerox
Williams Lea
DRS Imaging Services
Vital Records Control
Conduent
Access
Kodak Alaris
Restore Digital
MetaSource
Epiq
In Chapter 6 and Chapter 9, on the basis of types, the Digital Mailroom Services market from 2018 to 2028 is primarily split into:
Internal
Outsourced
In Chapter 7 and Chapter 10, on the basis of applications, the Digital Mailroom Services market from 2018 to 2028 covers:
BFSI
Retail
Government
Legal Services
Healthcare
Others
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions from 2018 to 2028 are covered in Chapter 8 and Chapter 11:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others
In summary, this report relies on sources from both primary and secondary, combines comprehensive quantitative analysis with detailed qualitative analysis, and pictures the market from a macro overview to micro granular segment aspects. Whatever your role in this industry value chain is, you should benefit from this report with no doubt.
Chapter Outline
This report consists of 12 chapters. Below is a brief guideline to help you quickly grasp the main contents of each chapter:
Chapter 1 first introduces the product overview, market scope, product classification, application, and regional division, and then summarizes the global Digital Mailroom Services market size in terms of revenue, sales volume, and average price.
Chapter 2 analyzes the main companies in the Digital Mailroom Services industry, including their main businesses, products/services, sales, prices, revenue, gross profit margin, and the latest developments/updates.
Chapter 3 is an analysis of the competitive environment of Digital Mailroom Services market participants. This mainly includes the revenue, sales, market share, and average price of the top players, along with the market concentration ratio in 2022 and the players' M&A and expansion in recent years.
Chapter 4 is an analysis of the Digital Mailroom Services industrial chain, including raw material analysis, manufacturing cost structure, distributors, and major downstream buyers.
Chapter 5 focuses on Digital Mailroom Services market dynamics and marketing strategy analysis, which include opportunities, challenges, industry development trends under inflation, industry news and policies analyzed by region, Porter's Five Forces analysis, as well as direct and indirect marketing, and the development trends of marketing channels.
Chapters 6-8 have segmented the Digital Mailroom Services market by type, application, and region, with a focus on sales and value from 2018 to 2023 from both vertical and horizontal perspectives.
Chapters 9-11 provide detailed Digital Mailroom Services market forecast data for 2023-2028, broken down by type and application, region, and major countries to help understand future growth trends.
Chapter 12 concludes with an explanation of the data sources and research methods. Verify and analyze through preliminary research to obtain final quantitative and qualitative data.
2022
Digital Mailroom Service automate and accelerate traditionally manual mailroom processes with intelligent capture and data processing, resulting in lower costs and better access to critical business information. Paper mail is processed using document scanning and capture techniques, which digitize files, to make them available electronically. Emails are monitored to extract embedded files and attachments, which are then properly formatted for automated processing.
Consumers' concerns about data security
With the rapid development of digital economy, data has become a strategic economic resource and an important factor of production. Among them, the commercial value of personal data is becoming more and more prominent, which also breeds the risk of privacy leakage of personal data. With the development and application of cutting-edge science and technology, the boundaries of personal privacy have become increasingly blurred, and the high dependence of technology on data has also led to the emergence of new types of privacy infringements. Digital mailroom security remains an unaddressed security gap for many organizations. In addition, the continuation of remote work arrangements or operating with limited personnel as a result of the COVID-19 pandemic could increase cybersecurity risks. A successful breach of the security of IT systems could lead to theft or misuse of customers’ proprietary or confidential information and result in third party claims and reputational harm. Reputational damage could reduce the competitiveness of an enterprise, thus negatively affecting its business, financial position and operating performance.
Growing Concern of Organizations for Improving the Efficiency of Workers
Driven by business growth and a mobile workforce, mail volumes continue to grow exponentially. Digital mailroom services designed as information center platforms allow organizations to bring significantly improve productivity and customer service.
Shorten decision cycles
One of the main benefits of converting all received paper messages into images as soon as they are received is the extent to which it can shorten the decision cycle. Employees can access images faster, regardless of where the files were actually obtained. Just as digital mailrooms facilitate the exchange of company information, they also facilitate the coordination of several people around the same document. The decision-making process becomes faster and more accurate.
Ensure data tracking
Ensuring incoming mail tracking has become a necessity for most companies, and compliance governance is a major factor. The sooner a document is converted to an image file, the more reliably it can be tracked throughout its lifecycle. In addition, scanned documents (as PDF, TIFF, or JPEG files) are accessible to all authorized users. The created file doesn't just include images; it references one or more files in the archive database and records all the actions performed by the file owner. The security of the process guarantees the authenticity and integrity of the documents, in line with the company's records management policy.
Lack of professional talents
The R&D strength of digital mailroom services enterprises comes from the reserve and cultivation of professional talents. In recent years, with the development of industrial digital transformation, the number of employees in the digital mailroom services industry has gradually increased, but the shortage of professional R&D talents is still widespread.
Region Overview:
In 2022, the share of the Digital Mailroom Services market in North America stood at 45.23%.
Company Overview:
Iron Mountain is one of the major players operating in the Digital Mailroom Services market, holding a share of 7.46% in 2023.
Iron Mountain
Iron Mountain is a company providing storage and information management services. It offers records management, data management, document management, data centers, art storage, logistics, and secure shredding enabling organizations to lower storage costs, comply with regulations, or recover from a disaster. The company specializes in critical business documents, electronic information, medical data, and cultural and historical artifacts.
Xerox
Xerox Holdings is a document management technology and services company, producing printing and publishing systems, copiers, and fax machines. It offers managed document services, including managed print services and multi-channel communication services, as well as a range of digital solutions, such as workflow automation services, content management, and digitization services.
Segmentation Overview:
By type, Outsourced segment accounted for the largest share of market in 2022.
Internal
If there is a decreasing volume of paper or an increasing volume of multi-channel mail, the processing of confidential documents or not working according to fixed predefined processes, it can be beneficial to manage and control the digital mailroom solution yourself.
Outsourced
A partner processes all incoming mail from scanning to distribution within organization. If there are personnel problems, increasing paper volumes, lack of office space, want to avoid new investments in scanners, outsourcing is a great solution.
Application Overview:
The market's largest segment by application is the segment BFSI, with a market share of 42.55% in 2022.
This report elaborates on the market size, market characteristics, and market growth of the Digital Mailroom Services industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Digital Mailroom Services. The report also introduces players in the industry from the perspective of the value chain and looks into the leading companies.
Key Points this Global Digital Mailroom Services Market Report Include:
Market Size Estimates: Digital Mailroom Services market size estimation in terms of revenue and sales from 2018-2028
Market Dynamic and Trends: Digital Mailroom Services market drivers, restraints, opportunities, and challenges
Macro-economy and Regional Conflict: Influence of global inflation and Russia & Ukraine War on the Digital Mailroom Services market
Segment Market Analysis: Digital Mailroom Services market revenue and sales by type and by application from 2018-2028
Regional Market Analysis: Digital Mailroom Services market situations and prospects in major and top regions and countries
Digital Mailroom Services Market
Competitive Landscape
and Major Players: Analysis of 10-15 leading market players, sales, price, revenue, gross, gross margin, product/service profile and recent development/updates, etc.Digital Mailroom Services Industry Chain: Digital Mailroom Services market raw materials & suppliers, manufacturing process, distributors by region, downstream customers
Digital Mailroom Services Industry News, Policies by regions
Digital Mailroom Services Industry Porters Five Forces Analysis
Key players in the global Digital Mailroom Services market are covered in Chapter 2:
Iron Mountain
Konica Minolta
Swiss Post Solutions
Kofax
DATAMARK
Xerox
Williams Lea
DRS Imaging Services
Vital Records Control
Conduent
Access
Kodak Alaris
Restore Digital
MetaSource
Epiq
In Chapter 6 and Chapter 9, on the basis of types, the Digital Mailroom Services market from 2018 to 2028 is primarily split into:
Internal
Outsourced
In Chapter 7 and Chapter 10, on the basis of applications, the Digital Mailroom Services market from 2018 to 2028 covers:
BFSI
Retail
Government
Legal Services
Healthcare
Others
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions from 2018 to 2028 are covered in Chapter 8 and Chapter 11:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others
In summary, this report relies on sources from both primary and secondary, combines comprehensive quantitative analysis with detailed qualitative analysis, and pictures the market from a macro overview to micro granular segment aspects. Whatever your role in this industry value chain is, you should benefit from this report with no doubt.
Chapter Outline
This report consists of 12 chapters. Below is a brief guideline to help you quickly grasp the main contents of each chapter:
Chapter 1 first introduces the product overview, market scope, product classification, application, and regional division, and then summarizes the global Digital Mailroom Services market size in terms of revenue, sales volume, and average price.
Chapter 2 analyzes the main companies in the Digital Mailroom Services industry, including their main businesses, products/services, sales, prices, revenue, gross profit margin, and the latest developments/updates.
Chapter 3 is an analysis of the competitive environment of Digital Mailroom Services market participants. This mainly includes the revenue, sales, market share, and average price of the top players, along with the market concentration ratio in 2022 and the players' M&A and expansion in recent years.
Chapter 4 is an analysis of the Digital Mailroom Services industrial chain, including raw material analysis, manufacturing cost structure, distributors, and major downstream buyers.
Chapter 5 focuses on Digital Mailroom Services market dynamics and marketing strategy analysis, which include opportunities, challenges, industry development trends under inflation, industry news and policies analyzed by region, Porter's Five Forces analysis, as well as direct and indirect marketing, and the development trends of marketing channels.
Chapters 6-8 have segmented the Digital Mailroom Services market by type, application, and region, with a focus on sales and value from 2018 to 2023 from both vertical and horizontal perspectives.
Chapters 9-11 provide detailed Digital Mailroom Services market forecast data for 2023-2028, broken down by type and application, region, and major countries to help understand future growth trends.
Chapter 12 concludes with an explanation of the data sources and research methods. Verify and analyze through preliminary research to obtain final quantitative and qualitative data.
Years considered for this report:
Historical Years:
2018-2022Base Year:
2022Estimated Year:
2023Forecast Period:
2023-2028Frequently Asked Questions
This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.
- By product type
- By End User/Applications
- By Technology
- By Region
The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
