PART 01: Executive summary • Highlights PART 02: Scope of the report • Market overview • Top-vendor offerings PART 03: Market research methodology • Research methodology • Economic indicators PART 04: Introduction • Key market highlights PART 05: Market landscape • Global NLP market • Five forces analysis PART 06: Market segmentation by application PART 07: Market segmentation by technology PART 08: Market segmentation by product PART 09: Market segmentation by end-user PART 10: Market segmentation by deployment model PART 11: Geographical segmentation PART 12: Market drivers • Increase in use of NLP in healthcare industry • Increase in use of smartphones and tablets • Need to improve customer experience • Increase in data • Increased investment in speech solutions PART 13: Impact of drivers PART 14: Market challenges PART 15: Impact of drivers and challenges PART 16: Market trends PART 17: Vendor landscape • Other prominent vendors PART 18: Key vendor analysis • 3M • Apple • Google • Microsoft PART 19: Appendix • List of abbreviations PART 20: Explore Technavio LOE Exhibit 01: Product offerings Exhibit 02: Global NLP market ($ billions) Exhibit 03: Five forces analysis Exhibit 04: Global NLP market by technology 2014 Exhibit 05: Global IVR system market 2014-2019 ($ billions) Exhibit 06: Global OCR market 2014-2019 ($ billions) Exhibit 07: Global pattern recognition market 2014-2019 ($ billions) Exhibit 08: Global text analytics market 2014-2019 ($ billions) Exhibit 09: Global speech analytics market 2014-2019 ($ billions) Exhibit 10: Global operational market 2014-2019 ($ billions) Exhibit 11: Global NLP market by end-user 2014 Exhibit 12: Global NLP market by geography 2014 Exhibit 13: Global NLP market by geography 2014-2019 Exhibit 14: Impact of drivers Exhibit 15: Impact of drivers and challenges Exhibit 16: M: Business segmentation by revenue 2014 Exhibit 17: M: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 18: M: Geographical segmentation by revenue 2014 Exhibit 19: Apple: Business segmentation by revenue 2014 Exhibit 20: Apple: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 21: Google: Product segmentation by revenue 2014 Exhibit 22: Google: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 23: Google: Geographical segmentation by revenue 2014 Exhibit 24: Microsoft: Business segmentation by revenue 2014 Exhibit 25: Microsoft: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 26: Microsoft: Geographical segmentation by revenue 2014

3M, Apple, Google, Microsoft, A3logics, AlchemyAPI, Apixio, Aylien, Dolbey Systems, Fluxifi, HP, IBM, Linguamatics, Mmodal, Netbase, Nuance Communication, SAS Institute, Textalytics, Verint Systems