FINANCIAL CARDS AND PAYMENTS IN MALAYSIA Euromonitor International October 2017 LIST OF CONTENTS AND TABLES Executive Summary Financial Cards and Payments Experiences Positive Growth Bank Negara Malaysia Supports Development of Fintech Bank Negara Malaysia and Industry Players Raise Awareness of Financial Cards Malaysia Makes Strong Progress in Implementing Pin-enabled Payment Cards Financial Cards Projected To Display Positive Growth Over the Forecast Period Market Indicators Table 1 Number of POS Terminals: Units 2012-2017 Table 2 Number of ATMs: Units 2012-2017 Table 3 Value Lost to Fraud 2012-2017 Table 4 Card Expenditure by Location 2017 Table 5 Financial Cards in Circulation by Type: % Number of Cards 2012-2017 Table 6 Domestic versus Foreign Spend 2017 Market Data Table 7 Financial Cards by Category: Number of Cards in Circulation 2012-2017 Table 8 Financial Cards by Category: Number of Accounts 2012-2017 Table 9 Financial Cards Transactions by Category: Value 2012-2017 Table 10 Financial Cards by Category: Number of Transactions 2012-2017 Table 11 Consumer Payments by Category: Value 2012-2017 Table 12 Consumer Payments by Category: Number of Transactions 2012-2017 Table 13 M-Commerce by Category: Value 2013-2017 Table 14 M-Commerce by Category: % Value Growth 2013-2017 Table 15 Financial Cards: Number of Cards by Issuer 2012-2016 Table 16 Financial Cards: Number of Cards by Operator 2012-2016 Table 17 Financial Cards: Card Payment Transactions Value by Operator 2012-2016 Table 18 Financial Cards: Card Payment Transactions Value by Issuer 2012-2016 Table 19 Forecast Financial Cards by Category: Number of Cards in Circulation 2017-2022 Table 20 Forecast Financial Cards by Category: Number of Accounts 2017-2022 Table 21 Forecast Financial Cards Transactions by Category: Value 2017-2022 Table 22 Forecast Financial Cards by Category: Number of Transactions 2017-2022 Table 23 Forecast Consumer Payments by Category: Value 2017-2022 Table 24 Forecast Consumer Payments by Category: Number of Transactions 2017-2022 Table 25 Forecast M-Commerce by Category: Value 2017-2022 Table 26 Forecast M-Commerce by Category: % Value Growth 2017-2022 Sources Summary 1 Research Sources Headlines Prospects Charge Cards Will Struggle To Compete With Credit Cards Over the Forecast Period Charge Cards' Unattractive Terms for Consumers Competitive Landscape American Express Co Is the Leading Operator in Charge Cards Malayan Banking Bhd Is the Leading Issuer of Charge Cards Category Data Table 27 Charge Cards: Number of Cards in Circulation 2012-2017 Table 28 Charge Cards Transactions 2012-2017 Table 29 Charge Cards in Circulation: % Growth 2012-2017 Table 30 Charge Cards Transactions: % Growth 2012-2017 Table 31 Commercial Charge Cards: Number of Cards in Circulation 2012-2017 Table 32 Commercial Charge Cards Transactions 2012-2017 Table 33 Commercial Charge Cards in Circulation: % Growth 2012-2017 Table 34 Commercial Charge Cards Transactions: % Growth 2012-2017 Table 35 Personal Charge Cards: Number of Cards in Circulation 2012-2017 Table 36 Personal Charge Cards Transactions 2012-2017 Table 37 Personal Charge Cards in Circulation: % Growth 2012-2017 Table 38 Personal Charge Cards Transactions: % Growth 2012-2017 Table 39 Charge Cards: Number of Cards by Issuer 2012-2016 Table 40 Charge Cards: Number of Cards by Operator 2012-2016 Table 41 Charge Cards Payment Transaction Value by Issuer 2012-2016 Table 42 Charge Cards Payment Transaction Value by Operator 2012-2016 Table 43 Commercial Charge Cards: Number of Cards by Issuer 2012-2016 Table 44 Commercial Charge Cards: Number of Cards by Operator 2012-2016 Table 45 Commercial Charge Cards Payment Transaction Value by Issuer 2012-2016 Table 46 Commercial Charge Cards Payment Transaction Value by Operator 2012-2016 Table 47 Personal Charge Cards: Number of Cards by Issuer 2012-2016 Table 48 Personal Charge Cards: Number of Cards by Operator 2012-2016 Table 49 Personal Charge Cards Transaction Value by Issuer 2012-2016 Table 50 Personal Charge Cards Transaction Value by Operator 2012-2016 Table 51 Forecast Charge Cards: Number of Cards in Circulation 2017-2022 Table 52 Forecast Charge Cards Transactions 2017-2022 Table 53 Forecast Charge Cards in Circulation: % Growth 2017-2022 Table 54 Forecast Charge Cards Transactions: % Growth 2017-2022 Table 55 Forecast Commercial Charge Cards: Number of Cards in Circulation 2017-2022 Table 56 Forecast Commercial Charge Cards Transactions 2017-2022 Table 57 Forecast Commercial Charge Cards in Circulation: % Growth 2017-2022 Table 58 Forecast Commercial Charge Cards Transactions: % Growth 2017-2022 Table 59 Forecast Personal Charge Cards: Number of Cards in Circulation 2017-2022 Table 60 Forecast Personal Charge Cards Transactions 2017-2022 Table 61 Forecast Personal Charge Cards in Circulation: % Growth 2017-2022 Table 62 Forecast Personal Charge Cards Transactions: % Growth 2017-2022 Headlines Prospects Credit Cards Remains the Most Popular Financial Card Pin Verification Drives Credit Card Usage Retailers Encouraged To Comply With New Regulation Competitive Landscape Brand Owners Offer Attractive Rewards To Capture Share United Overseas Bank Targets Millennials in Driving Credit Card Performance Category Data Table 63 Credit Cards: Number of Cards in Circulation 2012-2017 Table 64 Credit Cards Transactions 2012-2017 Table 65 Credit Cards in Circulation: % Growth 2012-2017 Table 66 Credit Cards Transactions: % Growth 2012-2017 Table 67 Commercial Credit Cards: Number of Cards in Circulation 2012-2017 Table 68 Commercial Credit Cards Transactions 2012-2017 Table 69 Commercial Credit Cards in Circulation: % Growth 2012-2017 Table 70 Commercial Credit Cards Transactions: % Growth 2012-2017 Table 71 Personal Credit Cards: Number of Cards in Circulation 2012-2017 Table 72 Personal Credit Cards Transactions 2012-2017 Table 73 Personal Credit Cards in Circulation: % Growth 2012-2017 Table 74 Personal Credit Cards Transactions: % Growth 2012-2017 Table 75 Credit Cards: Number of Cards by Issuer 2012-2016 Table 76 Credit Cards: Number of Cards by Operator 2012-2016 Table 77 Credit Cards Payment Transaction Value by Issuer 2012-2016 Table 78 Credit Cards Payment Transaction Value by Operator 2012-2016 Table 79 Commercial Credit Cards: Number of Cards by Issuer 2012-2016 Table 80 Commercial Credit Cards: Number of Cards by Operator 2012-2016 Table 81 Commercial Credit Cards Payment Transaction Value by Issuer 2012-2016 Table 82 Commercial Credit Cards Payment Transaction Value by Operator 2012-2016 Table 83 Personal Credit Cards: Number of Cards by Issuer 2012-2016 Table 84 Personal Credit Cards: Number of Cards by Operator 2012-2016 Table 85 Personal Credit Cards Payment Transaction Value by Issuer 2012-2016 Table 86 Personal Credit Cards Payment Transaction Value by Operator 2012-2016 Table 87 Forecast Credit Cards: Number of Cards in Circulation 2017-2022 Table 88 Forecast Credit Cards Transactions 2017-2022 Table 89 Forecast Credit Cards in Circulation: % Growth 2017-2022 Table 90 Forecast Credit Cards Transactions: % Growth 2017-2022 Table 91 Forecast Commercial Credit Cards: Number of Cards in Circulation 2017-2022 Table 92 Forecast Commercial Credit Cards Transactions 2017-2022 Table 93 Forecast Commercial Credit Cards in Circulation: % Growth 2017-2022 Table 94 Forecast Commercial Credit Cards Transactions: % Growth 2017-2022 Table 95 Forecast Personal Credit Cards: Number of Cards in Circulation 2017-2022 Table 96 Forecast Personal Credit Cards Transactions 2017-2022 Table 97 Forecast Personal Credit Cards in Circulation: % Growth 2017-2022 Table 98 Forecast Personal Credit Cards Transactions: % Growth 2017-2022 Headlines Prospects Debit Cards Displays Positive Growth Despite Growth Barriers Debit Cards, A Key Strategy To Displace Cash in the Future Debit Cards Benefit From Increasing Numbers of Point-of-sale Terminals Competitive Landscape Leading Operator Malaysian Electronic Payment Systems in Merger To Form Payments Network Malaysia Public Bank, First Local Bank To Issue Unionpay Debit Card Differentiation Key To Remaining Competitive Category Data Table 99 Debit Cards: Number of Cards in Circulation 2012-2017 Table 100 Debit Cards Transactions 2012-2017 Table 101 Debit Cards in Circulation: % Growth 2012-2017 Table 102 Debit Cards Transactions: % Growth 2012-2017 Table 103 Debit Cards: Number of Cards by Issuer 2012-2016 Table 104 Debit Cards: Number of Cards by Operator 2012-2016 Table 105 Debit Cards Payment Transaction Value by Issuer 2012-2016 Table 106 Debit Cards Payment Transaction Value by Operator 2012-2016 Table 107 Forecast Debit Cards: Number of Cards in Circulation 2017-2022 Table 108 Forecast Debit Cards Transactions 2017-2022 Table 109 Forecast Debit Cards in Circulation: % Growth 2017-2022 Table 110 Forecast Debit Cards Transactions: % Growth 2017-2022 Headlines Prospects Growth in Pre-paid Limited by Consumer Spending Habits Pre-paid Lags Behind in Consumer Preference Malaysia's Unbanked Population Presents Opportunity for Pre-paid Competitive Landscape Touch N' Go Benefits From Malaysia's Highway Toll Plazas Move To Cashless Payments Players Invest in New Product Development Brand Owners Try To Penetrate New Consumer Segments Category Data Table 111 Pre-paid Cards: Number of Cards in Circulation 2012-2017 Table 112 Pre-paid Cards Transactions 2012-2017 Table 113 Pre-paid Cards in Circulation: % Growth 2012-2017 Table 114 Pre-paid Cards Transactions: % Growth 2012-2017 Table 115 Closed Loop Pre-paid Cards Transactions 2012-2017 Table 116 Closed Loop Pre-paid Cards Transactions: % Growth 2012-2017 Table 117 Open Loop Pre-paid Cards Transactions 2012-2017 Table 118 Open Loop Pre-paid Cards Transactions: % Growth 2012-2017 Table 119 Pre-paid Cards: Number of Cards by Issuer 2012-2016 Table 120 Pre-paid Cards: Number of Cards by Operator 2012-2016 Table 121 Pre-paid Cards Transaction Value by Issuer 2012-2016 Table 122 Pre-paid Cards Transaction Value by Operator 2012-2016 Table 123 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2012-2016 Table 124 Closed Loop Pre-paid Cards: Number of Cards by Operator 2012-2016 Table 125 Closed Loop Pre-paid Cards Transaction Value by Issuer 2012-2016 Table 126 Closed Loop Pre-paid Cards Transaction Value by Operator 2012-2016 Table 127 Open Loop Pre-paid Cards: Number of Cards by Issuer 2012-2016 Table 128 Open Loop Pre-paid Cards: Number of Cards by Operator 2012-2016 Table 129 Open Loop Pre-paid Cards Transaction Value by Issuer 2012-2016 Table 130 Open Loop Pre-paid Cards Transaction Value by Operator 2012-2016 Table 131 Forecast Pre-paid Cards: Number of Cards in Circulation 2017-2022 Table 132 Forecast Pre-paid Cards Transactions 2017-2022 Table 133 Forecast Pre-paid Cards in Circulation: % Growth 2017-2022 Table 134 Forecast Pre-paid Cards Transactions: % Growth 2017-2022 Table 135 Forecast Closed Loop Pre-paid Cards Transactions 2017-2022 Table 136 Forecast Closed Loop Pre-paid Cards Transactions: % Growth 2017-2022 Table 137 Forecast Open Loop Pre-paid Cards Transactions 2017-2022 Table 138 Forecast Open Loop Pre-paid Cards Transactions: % Growth 2017-2022 Prospects