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According to the latest research, the global Restaurant POS market size was valued at USD 4629.94 million in 2022 and is expected to expand at a CAGR of 6.17% during the forecast period, reaching USD 6631.11 million by 2028.
Restaurant point of sale (POS) is a system, that enables restaurants to offer better services to their customers and employees by increasing the overall efficiency of a restaurants daily routine, which includes receiving and processing orders, maintaining finances, etc. Restaurant point of sale can be used for a number of various restaurant operations such as taking food & beverage orders, reserving tables, processing card transactions, managing restaurant staff, among others.
Influence of COVID-19 Outbreak on Restaurant POS Industry Development
Novel coronavirus not only threatens the lives of people all over the world, but also causes social anxiety and pessimism, and affects the global Restaurant industry chain. Since the outbreak of the epidemic, the number of confirmed cases has been increasing, and trading and normal business activities have been forced to stop. The catering industry has been severely impacted, which has spread along the value chain and brought adverse effects to the industry. According to the National Restaurant Association, the trend brought the industry back to 2014 levels in terms of sales. In 2020, more than 110,000 institutions closed, many of them permanently. But that doesn't mean there aren't growth opportunities. The pandemic is forcing consumers to change their behavior. Some of these behavioral changes are here to stay, and they are driving restaurant trends that could lead to growth.
Due to the adverse impact of coronavirus, consumer behavior is totally changed which has enforced the restaurants to adopt the new technology including restaurant POS to manage front-end and back-end operations efficiently. Restaurant POS is a central hub to manage menu, inventory, payment process, and other operations. With the coronavirus, the major concern is human contact. Hence contactless payment does not require any physical contact between the customer card and the payment terminal. This type of payment is possible through mobile wallets, credit, or debit cards. Restaurants are increasingly using wireless restaurant POS integrated with contactless payment technology. Therefore, increasing concern regarding safety and security will drive the demand for restaurant POS after reopening the restaurants.
Restaurant POS Drivers
Some of the benefits associated with restaurant POS have led to increased use by people in the catering industry, driving the growth of the market.
Simplify billing operations
In addition to simple billing, Restaurant POS Software allows customers and servers to view the entire menu on a tablet. This table billing function will reduce the manual labor involved and increase customer satisfaction. In addition, Restaurant POS Software can push orders from all delivery platforms directly to POS. This eliminates the need to manually add orders received from various online ordering channels.
Strictly control inventory
Restaurant POS Software with integrated inventory management system will send an alarm when any inventory goods reach its reorder level, thus achieving the effect of inventory management. Efficient Restaurant POS Software can even track the consumed inventory as each dish is prepared.
customer relationship management
With the help of restaurant POS, a complete customer database can be centrally managed. If there are multiple branches, you can have a central customer database and subdivide customers according to their geographical location, ordering behavior and history.
After mastering the complete customer details, you can send customized SMS and e-mail very quickly to inform your customers about the new situation of the restaurant, such as holding activities and offering discounts. Restaurant POS Software can help manage customer loyalty, and loyalty programs is a good way to increase customer retention rate.
Protection from internal theft
The restaurant industry is the main victim of internal theft and theft. Restaurant POS Software can provide real-time reports on all sales, generated bills, available inventory and sold goods, thus greatly reducing the scope of theft and dependence on managers.
Simplify internal management
It simplifies the communication between kitchen and waiters. Orders are sent directly to the kitchen printer by computer. Restaurant POS Software can also act as a clock to help prepare payroll. In addition to the daily operation of the restaurant, Restaurant POS Software can also organize income statement and business tax.
Restaurant POS Market Challenges
More and more consumers were getting their data stolen when transacting with magstripe technology, and fraudsters were getting increasingly more sophisticated with the size and scope of their operations. Since magstripe data could be used in multiple transactions, criminals only needed to steal a person's data once to get a long runway of use before getting caught.
According to Verizon's 2019 Breach Investigation Report, point-of-sale (POS) intrusions, web applications and crimeware patterns accounted for 93% of all data breaches in accommodations and restaurants. Point-of-sale data leakage is a serious concern for companies. Although there is no clear law that POS providers are responsible for data breaches, some POS dealers have been sued for selling systems that do not comply with the PCI DSS standard. Customers will suffer huge losses due to cybercrime, and POS providers will suffer credibility as a result, resulting in loss of customers and reduced brand attractiveness.
Region Overview:
From 2022-2027, North America is estimated to witness robust growth prospects.
Company Overview:
The top three companies are NCR Corporation, Oracle Corporation, Ingenico Group with the revenue market share of 17.66%, 12.86%, 11.58% in 2020.
NCR Corporation is a leader in banking and commerce solutions, powering incredible experiences that make life easier. With its software, hardware, and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries.
Oracle is one of the leading suppliers of software for information management, relational database products and more recently cloud products and services.
Segmentation Overview:
By type, Fixed POS segment accounted for the largest share of market in 2021.
Application Overview:
By application, the Front End segment occupied the biggest share from 2017 to 2022.
This report elaborates on the market size, market characteristics, and market growth of the Restaurant POS industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Restaurant POS. The report also introduces players in the industry from the perspective of the value chain and looks into the leading companies.
Key Points this Global Restaurant POS Market Report Include:
Market Size Estimates: Restaurant POS market size estimation in terms of revenue and sales from 2018-2028
Market Dynamic and Trends: Restaurant POS market drivers, restraints, opportunities, and challenges
Macro-economy and Regional Conflict: Influence of global inflation and Russia & Ukraine War on the Restaurant POS market
Segment Market Analysis: Restaurant POS market revenue and sales by type and by application from 2018-2028
Regional Market Analysis: Restaurant POS market situations and prospects in major and top regions and countries
Restaurant POS Market
Restaurant POS Industry Chain: Restaurant POS market raw materials & suppliers, manufacturing process, distributors by region, downstream customers
Restaurant POS Industry News, Policies by regions
Restaurant POS Industry Porters Five Forces Analysis
Key players in the global Restaurant POS market are covered in Chapter 2:
Ingenico Group
Revel Systems, Inc.
VeriFone Systems, Inc.
Harbortouch Payments
Oracle Corporation
Newland
PAX technology
NCR Corporation
TouchBistro, Inc.
LightSpeed
In Chapter 6 and Chapter 9, on the basis of types, the Restaurant POS market from 2018 to 2028 is primarily split into:
Fixed POS
Mobile POS
In Chapter 7 and Chapter 10, on the basis of applications, the Restaurant POS market from 2018 to 2028 covers:
Front End
Back End
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions from 2018 to 2028 are covered in Chapter 8 and Chapter 11:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others
In summary, this report relies on sources from both primary and secondary, combines comprehensive quantitative analysis with detailed qualitative analysis, and pictures the market from a macro overview to micro granular segment aspects. Whatever your role in this industry value chain is, you should benefit from this report with no doubt.
Chapter Outline
This report consists of 12 chapters. Below is a brief guideline to help you quickly grasp the main contents of each chapter:
Chapter 1 first introduces the product overview, market scope, product classification, application, and regional division, and then summarizes the global Restaurant POS market size in terms of revenue, sales volume, and average price.
Chapter 2 analyzes the main companies in the Restaurant POS industry, including their main businesses, products/services, sales, prices, revenue, gross profit margin, and the latest developments/updates.
Chapter 3 is an analysis of the competitive environment of Restaurant POS market participants. This mainly includes the revenue, sales, market share, and average price of the top players, along with the market concentration ratio in 2022 and the players' M&A and expansion in recent years.
Chapter 4 is an analysis of the Restaurant POS industrial chain, including raw material analysis, manufacturing cost structure, distributors, and major downstream buyers.
Chapter 5 focuses on Restaurant POS market dynamics and marketing strategy analysis, which include opportunities, challenges, industry development trends under inflation, industry news and policies analyzed by region, Porter's Five Forces analysis, as well as direct and indirect marketing, and the development trends of marketing channels.
Chapters 6-8 have segmented the Restaurant POS market by type, application, and region, with a focus on sales and value from 2018 to 2023 from both vertical and horizontal perspectives.
Chapters 9-11 provide detailed Restaurant POS market forecast data for 2023-2028, broken down by type and application, region, and major countries to help understand future growth trends.
Chapter 12 concludes with an explanation of the data sources and research methods. Verify and analyze through preliminary research to obtain final quantitative and qualitative data.
2022
Restaurant point of sale (POS) is a system, that enables restaurants to offer better services to their customers and employees by increasing the overall efficiency of a restaurants daily routine, which includes receiving and processing orders, maintaining finances, etc. Restaurant point of sale can be used for a number of various restaurant operations such as taking food & beverage orders, reserving tables, processing card transactions, managing restaurant staff, among others.
Influence of COVID-19 Outbreak on Restaurant POS Industry Development
Novel coronavirus not only threatens the lives of people all over the world, but also causes social anxiety and pessimism, and affects the global Restaurant industry chain. Since the outbreak of the epidemic, the number of confirmed cases has been increasing, and trading and normal business activities have been forced to stop. The catering industry has been severely impacted, which has spread along the value chain and brought adverse effects to the industry. According to the National Restaurant Association, the trend brought the industry back to 2014 levels in terms of sales. In 2020, more than 110,000 institutions closed, many of them permanently. But that doesn't mean there aren't growth opportunities. The pandemic is forcing consumers to change their behavior. Some of these behavioral changes are here to stay, and they are driving restaurant trends that could lead to growth.
Due to the adverse impact of coronavirus, consumer behavior is totally changed which has enforced the restaurants to adopt the new technology including restaurant POS to manage front-end and back-end operations efficiently. Restaurant POS is a central hub to manage menu, inventory, payment process, and other operations. With the coronavirus, the major concern is human contact. Hence contactless payment does not require any physical contact between the customer card and the payment terminal. This type of payment is possible through mobile wallets, credit, or debit cards. Restaurants are increasingly using wireless restaurant POS integrated with contactless payment technology. Therefore, increasing concern regarding safety and security will drive the demand for restaurant POS after reopening the restaurants.
Restaurant POS Drivers
Some of the benefits associated with restaurant POS have led to increased use by people in the catering industry, driving the growth of the market.
Simplify billing operations
In addition to simple billing, Restaurant POS Software allows customers and servers to view the entire menu on a tablet. This table billing function will reduce the manual labor involved and increase customer satisfaction. In addition, Restaurant POS Software can push orders from all delivery platforms directly to POS. This eliminates the need to manually add orders received from various online ordering channels.
Strictly control inventory
Restaurant POS Software with integrated inventory management system will send an alarm when any inventory goods reach its reorder level, thus achieving the effect of inventory management. Efficient Restaurant POS Software can even track the consumed inventory as each dish is prepared.
customer relationship management
With the help of restaurant POS, a complete customer database can be centrally managed. If there are multiple branches, you can have a central customer database and subdivide customers according to their geographical location, ordering behavior and history.
After mastering the complete customer details, you can send customized SMS and e-mail very quickly to inform your customers about the new situation of the restaurant, such as holding activities and offering discounts. Restaurant POS Software can help manage customer loyalty, and loyalty programs is a good way to increase customer retention rate.
Protection from internal theft
The restaurant industry is the main victim of internal theft and theft. Restaurant POS Software can provide real-time reports on all sales, generated bills, available inventory and sold goods, thus greatly reducing the scope of theft and dependence on managers.
Simplify internal management
It simplifies the communication between kitchen and waiters. Orders are sent directly to the kitchen printer by computer. Restaurant POS Software can also act as a clock to help prepare payroll. In addition to the daily operation of the restaurant, Restaurant POS Software can also organize income statement and business tax.
Restaurant POS Market Challenges
More and more consumers were getting their data stolen when transacting with magstripe technology, and fraudsters were getting increasingly more sophisticated with the size and scope of their operations. Since magstripe data could be used in multiple transactions, criminals only needed to steal a person's data once to get a long runway of use before getting caught.
According to Verizon's 2019 Breach Investigation Report, point-of-sale (POS) intrusions, web applications and crimeware patterns accounted for 93% of all data breaches in accommodations and restaurants. Point-of-sale data leakage is a serious concern for companies. Although there is no clear law that POS providers are responsible for data breaches, some POS dealers have been sued for selling systems that do not comply with the PCI DSS standard. Customers will suffer huge losses due to cybercrime, and POS providers will suffer credibility as a result, resulting in loss of customers and reduced brand attractiveness.
Region Overview:
From 2022-2027, North America is estimated to witness robust growth prospects.
Company Overview:
The top three companies are NCR Corporation, Oracle Corporation, Ingenico Group with the revenue market share of 17.66%, 12.86%, 11.58% in 2020.
NCR Corporation is a leader in banking and commerce solutions, powering incredible experiences that make life easier. With its software, hardware, and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries.
Oracle is one of the leading suppliers of software for information management, relational database products and more recently cloud products and services.
Segmentation Overview:
By type, Fixed POS segment accounted for the largest share of market in 2021.
Application Overview:
By application, the Front End segment occupied the biggest share from 2017 to 2022.
This report elaborates on the market size, market characteristics, and market growth of the Restaurant POS industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Restaurant POS. The report also introduces players in the industry from the perspective of the value chain and looks into the leading companies.
Key Points this Global Restaurant POS Market Report Include:
Market Size Estimates: Restaurant POS market size estimation in terms of revenue and sales from 2018-2028
Market Dynamic and Trends: Restaurant POS market drivers, restraints, opportunities, and challenges
Macro-economy and Regional Conflict: Influence of global inflation and Russia & Ukraine War on the Restaurant POS market
Segment Market Analysis: Restaurant POS market revenue and sales by type and by application from 2018-2028
Regional Market Analysis: Restaurant POS market situations and prospects in major and top regions and countries
Restaurant POS Market
Competitive Landscape
and Major Players: Analysis of 10-15 leading market players, sales, price, revenue, gross, gross margin, product/service profile and recent development/updates, etc.Restaurant POS Industry Chain: Restaurant POS market raw materials & suppliers, manufacturing process, distributors by region, downstream customers
Restaurant POS Industry News, Policies by regions
Restaurant POS Industry Porters Five Forces Analysis
Key players in the global Restaurant POS market are covered in Chapter 2:
Ingenico Group
Revel Systems, Inc.
VeriFone Systems, Inc.
Harbortouch Payments
Oracle Corporation
Newland
PAX technology
NCR Corporation
TouchBistro, Inc.
LightSpeed
In Chapter 6 and Chapter 9, on the basis of types, the Restaurant POS market from 2018 to 2028 is primarily split into:
Fixed POS
Mobile POS
In Chapter 7 and Chapter 10, on the basis of applications, the Restaurant POS market from 2018 to 2028 covers:
Front End
Back End
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions from 2018 to 2028 are covered in Chapter 8 and Chapter 11:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others
In summary, this report relies on sources from both primary and secondary, combines comprehensive quantitative analysis with detailed qualitative analysis, and pictures the market from a macro overview to micro granular segment aspects. Whatever your role in this industry value chain is, you should benefit from this report with no doubt.
Chapter Outline
This report consists of 12 chapters. Below is a brief guideline to help you quickly grasp the main contents of each chapter:
Chapter 1 first introduces the product overview, market scope, product classification, application, and regional division, and then summarizes the global Restaurant POS market size in terms of revenue, sales volume, and average price.
Chapter 2 analyzes the main companies in the Restaurant POS industry, including their main businesses, products/services, sales, prices, revenue, gross profit margin, and the latest developments/updates.
Chapter 3 is an analysis of the competitive environment of Restaurant POS market participants. This mainly includes the revenue, sales, market share, and average price of the top players, along with the market concentration ratio in 2022 and the players' M&A and expansion in recent years.
Chapter 4 is an analysis of the Restaurant POS industrial chain, including raw material analysis, manufacturing cost structure, distributors, and major downstream buyers.
Chapter 5 focuses on Restaurant POS market dynamics and marketing strategy analysis, which include opportunities, challenges, industry development trends under inflation, industry news and policies analyzed by region, Porter's Five Forces analysis, as well as direct and indirect marketing, and the development trends of marketing channels.
Chapters 6-8 have segmented the Restaurant POS market by type, application, and region, with a focus on sales and value from 2018 to 2023 from both vertical and horizontal perspectives.
Chapters 9-11 provide detailed Restaurant POS market forecast data for 2023-2028, broken down by type and application, region, and major countries to help understand future growth trends.
Chapter 12 concludes with an explanation of the data sources and research methods. Verify and analyze through preliminary research to obtain final quantitative and qualitative data.
Years considered for this report:
Historical Years:
2018-2022Base Year:
2022Estimated Year:
2023Forecast Period:
2023-2028Frequently Asked Questions
This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.
- By product type
- By End User/Applications
- By Technology
- By Region
The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
